Band 4 Patient Support, Time, and Recovery Worker

Go back Birmingham and Solihull Mental Health NHS Foundation Trust

The closing date is 25 March 2026

The post holder will inspire, assist and work alongside service users, healthcare and prison staff and external agencies to promote the recovery of service users with the aim of empowering service users to make positive and productive transitions from forensic to community settings.

They will assist in the process of gaining effective service user feedback and develop and maintain a resource that enables the division to seek service user views to inform service design, planning, delivery and improvement.

The post holder will also provide support for a range of service user network and training sessions for service user peer mentors to maximise co-production and co-delivery. They will also assist providing peer mentors with structured induction packages and bespoke supervision support.

• To provide support to allocated groups of service users to promote recovery focused outcomes.
• Multi Agency working with a range of partners within the public Healthcare and private sectors (Datus, Foundation to Change, Alcohol Anonymous, Cocaine Anonymous, Enhanced Reconnect, Hep C Trust).
• Assist in facilitating groups of service user Wellbeing Navigator (WBN) healthcare champions.
• Promote patient engagement and feedback relating to health awareness and co-production in service planning, delivery, evaluation and quality assurance.
• Provide administration duties for service user group attendance and WBN feedback and Family & Friends Test (FFT) data.
• Escort service users to and from groups sessions.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

• Education, Qualifications & Training
• Knowledge & Experience
• Skills
• Personal Qualities & Attributes
• Other

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Birmingham and Solihull Mental Health NHS Foundation Trust

£27,485 to £30,162 a yearper annum, pro rata