EPR Associate Director of Operations

EPR Associate Director of Operations

Closing date: 03 March 2026

The post holder will be responsible for operational readiness and service continuity ahead of the EPR go-live. As part of the governance structure, they will focus on risk management and ensure that clinical safety is at the heart of the Programme. They will play a key role in EPR go-live and stabilisation, providing leadership to clinical and workforce colleagues. The post holder will be responsible for post‑EPR implementation optimisation, making sure that all benefits can be fully realised and operational effectiveness is maximised.

The post holder will be digitally minded and able to understand what the change from analogue to digital will mean for the daily working lives of operational and clinical staff and Trust productivity. They will combine this with strong engagement and change management skills to bring colleagues on board with the significant change in working practices required for the delivery of identified benefits.

The post holder will provide senior operational accountability for the safe, effective, and sustainable transition to an electronic patient record (EPR) across the Royal Orthopaedic Hospital NHS Foundation Trust, ensuring robust clinical engagement, operational resilience and delivery and capture of long-term digital benefits.

The post holder will take the lead responsibility for operational change management within the EPR Programme, reporting into the Deputy Chief Operating Officer (DCOO) with additional oversight from the Chief Digital Information Officer (CDIO). They will work alongside the Chief Clinical Information Officer (CCIO) and Chief Nurse Information Officer (CNIO) to provide strategic direction, aligning the EPR to Trust Strategy, clinical priorities and Integrated Care System objectives.

This is a key role forming part of the senior leadership team for the EPR Programme.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world‑class services and small enough to offer an exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we’re always on the lookout for passionate people to join our award‑winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family‑friendly and flexible working arrangements and policies to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments, please do get in touch with the Recruiting Manager for this position so that the team can support you.

Please refer to the Job Description and Person Specification document for a full list of details on the main responsibilities for the role.

• Business qualification at a Masters level or equivalent
• Evidence of leadership development
• Knowledge of the NHS with up‑to‑date understanding of performance management regimes

• Significant experience within the acute hospital healthcare sector at Senior Management level
• Significant experience working on large‑scale complex transformation programmes, ideally with a digital focus
• Experience of managing governance, risk and clinical safety

• Knowledge of leading the redesign of services to ensure they are delivered to the highest standard and are cost effective
• Knowledge of how to work at a very senior level with a multi‑professional group of staff
• Knowledge of effective…