Band 4 Macmillan Cancer Support Worker; Personalised Care Team

This is a unique opportunity for someone to take a secondment/fixed term role for one year to develop skills in Holistic Needs Assessments and Personalised care s role will work alongside the Cancer Information Service and is sponsored by Macmillan.

• Make pre-planned telephone calls to patients to assess ongoing needs to enable a proactive prevention approach
• Support patients & carers to access timely and appropriate information and support, including signposting to departments and a range of support services
• Encourage & support active lifestyle choices
• Assist with the delivery & signposting of patients to Cancer Health & Wellbeing pre and post treatment programmes. Contribute to & deliver education and training to patients and carers, including information around health promotion and supporting self-management
• Assist and promote cancer awareness campaigns & engagement events
• Collaborate and work closely with local providers of validated information resources, users, user groups, UHB Cancer Information & Support Service and third sector support e.g Macmillan, Tumour Specific charities & Local Cancer Charitable organisations
• Provide signposting, contact & support for patients as they journey through our hospital(s) as per tumour group instruction using an agreed rating system
• Guide people affected by cancer to self-management resources
• Carry out admin duties including filing, report writing, documenting decisions made in the Trust cancer database documenting clearly using The Somerset Cancer Registry
• Understand there’ll be some distressing situations and know when to seek appropriate support/advice. Recognise & respond appropriately when faced with a sudden deterioration/emergency situation, alerting the clinical team/enabling rapid response

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people.

As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.