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Patient & Governance Officer

Job in Birmingham, West Midlands, B1, England, UK
Listing for: HealthHarmonie Ltd
Full Time position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience & Governance Officer
A leading healthcare provider in Birmingham is seeking an experienced Complaints Officer to manage patient concerns and feedback effectively within the Governance Team. The ideal candidate will have a strong background in complaints management within healthcare, excellent communication skills, and the ability to handle sensitive situations with empathy. This role involves collaboration with clinical teams to enhance patient experience and drive continuous improvement initiatives.
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