Band 3 Medical Secretary

Overview

Be part of the Medical Secretariat team. This role covers maternity leave, providing support to meet service priorities and targets through close liaison with clinical and support staff across the Division, other clinical leadership teams, patient services, and service users.

• Provide a support medical secretarial service within the Division and undertake accurate audio/copy typing of medical correspondence and general administration.
• Undertake general office duties, including answering the telephone, taking messages, ensuring comprehensive information is captured, photocopying, filing, faxing and related duties, in an efficient and timely manner to support the day-to-day functions of the Medical Secretariat.
• Manage priorities and contribute to the provision of a well‑led, professional, efficient, accurate and timely service.
• Support written and telephone enquiries on behalf of the Medical Secretariat.
• Type urgent and routine NHS clinical letters where required and transcribe letters from audio recordings, ensuring accuracy and a high standard of presentation.
• Assist in achieving national and local performance targets.
• Support the service during periods of short staffing by working as required and deputise in the absence of the Senior Medical Secretaries where needed.
• Engage with the Specialty Management Groups to support the delivery of local and national targets.
• Assist in the collation of information for reports (e.g., medical reports or incident reports for auditing as required).
• Input and retrieve data within computer systems and databases such as patient administration systems (PAS) i.e., Rio/R4, ensuring data quality and accuracy of information entered.
• Work as part of a wider team to contribute to the smooth running of an administrative service and provide a customer‑focused service with effective communication at all levels.
• Use Microsoft Applications (e.g., Excel) for maintaining and managing records; report any issues or complaints as necessary through the DATIX incident management system.
• Undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. We deliver a wide range of services across homes, health centres, clinics and inpatient facilities, including services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the West Midlands Rehab Centre and a Dental Hospitals and School of Dentistry.

We are committed to integrated, personalised care rooted in local communities and aim to deliver outstanding, integrated care as a NHS provider in the West Midlands.

If you want to be part of our team and work with a Foundation Trust dedicated to best care and healthy communities, we want to hear from you.

For further details / informal visits contact:
Name:
Jeanette Dudley, Business Support Manager. Email:  Telephone: .