Care Support Worker

ROLE SUMMARY

To provide high qualityphysicalcare to service users, includingassistancewith bathing, grooming, personalhygieneand other daily living activitieswhenrequired.

To support service users with essential household tasks such as grocery shopping, laundry, cleaning and the preparation and serving of mealswhen needed.

To administer medication safely andin accordance with individual care plans, ensuringaccuraterecordkeeping and adherence to agreed proceduresif necessary.

To routinelymonitorand record vital signs including temperature, pulse,respiration and weightifrequired.

To organise andfacilitateappropriate recreationalactivities that encourage engagement, boost wellbeing, and contribute positively to the service user’s quality of lifeas needed.

To promptly report any changes or concerns to the appropriate personnel.

To communicate effectively with family members and healthcare professionals, offering informed recommendations that contribute to the development and review of the service users care planwhen needed.

To work collaboratively with multidisciplinary professionals to ensure that each service user receives the most effective,coordinatedandperson-centred care.

To deliver careina mannerthat is respectful,inclusive and sensitive toeachindividual’sculture, disability, race, age, sexuality, marital or civilpartnershipstatus,transgender status and religion or belief.

To promote and protect the dignity, privacy, independence, choice,fulfilmentand overall rights of service users in every aspect of care and support.

JOB SPECIFICATION

Personal Careand Wellbeing

Assistin the preparation and implementation of daily activities as directed by senior

Assisted Livesstaff orby service usersoutlined in care planswhen necessary.

Assistmeeting the personal care needs of our service usersincludingassistancewith eating,toileting, bathing, dressing and other household tasksifrequired.

Support service users with meal preparation, serving meals, shopping,laundry and administrating medicationwhen needed.

Escort oraccompanyservice users to appointments, outings and eventsifrequired.

Promote the physical, emotional,socialand cultural needs ofserviceusers, using aperson-centredapproachas needed.

Maintain professional, positive relationships with service users, theirfamiliesand other stakeholders.

Teamwork and Flexibility

Support colleagues and work flexibly, including covering sessions during staff shortages, annual leave or sickness absencewhenrequired.

When needed contribute to effective team working and share relevant information appropriately.

Administration and Record Keeping

Maintainaccuraterecords relating to care delivery, incidents, or change in service users’ circumstances.

Assistin creating shopping lists and other administrative records as required.

Report promptly any concerns or changes in service user needs to senior staff.

Health and Safety/Risk Management

Comply with Assisted Lives Health and Safety policies, by following agreed safe working procedures.

Report incidents promptly and take appropriate actionto mitigate risks.

Professional Conduct and Company Standards

At all times present a professional and caring image of Assisted Lives anddemonstratebehaviours reflective of Assisted Lives values.

Promote dignity,privacyandanti-discriminatorypracticeat all times.

Act promptly and appropriately to protect service users from neglect or abuse.

Deliver care in a manner sensitive to culture, disability, race, age, sexuality, marital/civil partnership status, transgender status, or religion/belief.

Equality and Diversity

Abideby Assisted Lives policies and procedures and to actively support its commitment to equality and diversity in both employment and the delivery of services.

All service users, staffand visitors must be treated equitably, with dignity and respect considering their race, gender, ethnic origin, age, disability, sexuality etc.

Continuous Professional Development

Take responsibility,in agreement with the line manager by ensuring that continuous professional developmentremainsa priority.

Undertake mandatory training tomaintainhigh standards of care.

Safeguarding and Confidentiality

Alwaysrespectservice user confidentialityand…