Pharmacy Support Worker - Dispensary

Here at East and North Hertfordshire Teaching NHS Trust
Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

We are recruiting for a Pharmacy Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Applicants must be keen to learn, hardworking and able to work under pressure.

A flexible approach to the above duties is required, together with good communication and interpersonal skills, initiative and the ability to work as part of a team.

You will have to undertake NVQ Level 2 in Pharmacy Services.

At the heart of everything we do are our core values:

Include,Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Duties include dispensing and labelling prescriptions for patients, working in the dispensary serving patients and staff on pharmacy reception and general dispensary administration.

The successful candidate will book in prescriptions and monitor the flow of work.

You will need to monitor room temperature in the dispensary, CD room and trial room.

The post holder will be responsible for checking dispensed items in the delivery boxes.

You will be required to sort returned drugs, separating items to be credited and those to be discarded, according to procedure.

You will also be trained to label and dispense medicinal products in accordance with procedure.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

• Grade C (GCSE) in English, Maths and Science
• Able to undertake NVQ Level 2 and complete in 2 years
• NVQ level 2

• Ability to work as a team
• Good Customer Service Experience
• Experience of training others

• Reliable accurate team worker
• Able to undertake simple word processing
• Achieves objectives in timescale set
• Able to organise self
• Customer Service Skills
• Able to work with minimal supervision
• Able to maintain electronic database & create spread sheets
• Able to use initiative
• Able to plan out workload

• Numerate and literate
• Able to perform simple calculations
• Able to input data accurately
• Able…