Brand Ambassador (Gyms and Leisure Centres

Want a job that's flexible, social and makes a real impact? We're looking for enthusiastic Brand Ambassadors to represent Health Hero across gyms and leisure centres across the Midlands. Whether you're a student looking to earn alongside your studies, a graduate building experience, or someone seeking rewarding part-time work, you'll have the chance to engage with people, promote innovative healthcare services and develop valuable skills while enjoying flexible hours and paid travel.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

Health Hero is Europe’s largest digital health provider, delivering 4 million consultations per year. But we’re just getting started. We’ve built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long-term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of digital-native pioneers, management consultants, creatives and industry-leading clinical experts.

We aren’t just digitising appointments; we’re building the next generation of healthcare. We’re creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health.

At Health Hero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for.

You as a Brand Ambassador will be responsible for promoting awareness and engagement of Health Hero services across a designated portfolio of gym and leisure centre partners throughout the UK. Managing a region of approximately 30-40 sites, the Brand Ambassador will spend time on-site engaging directly with members, building relationships with facility teams, and delivering Health Hero campaigns through branded materials, events and conversations.

This role plays a key part in helping more people access healthcare and wellbeing support by educating members on the benefits of Health Hero's digital health services and encouraging adoption through visible, proactive engagement in leisure environments.

Day to day, your responsibilities will include but not be limited to:

• Visit and maintain a regular presence across an assigned portfolio of gym and leisure centre sites, acting as a Health Hero ambassador within the region.
• Engage directly with members to promote Health Hero services, educating them on the healthcare and wellbeing benefits available and encouraging utilisation.
• Build strong relationships with site managers and leisure centre teams to support ongoing awareness and engagement activities.
• Deliver promotional campaigns, events and in-club activations, ensuring Health Hero branding and marketing materials are consistently visible and up to date.
• Capture member and site feedback, reporting on activity, insights and engagement outcomes to support continuous improvement and programme growth.

• Excellent communication and interpersonal skills with the confidence to engage with people from diverse backgrounds.
• Experience in a customer-facing role such as brand promotion, hospitality, retail, leisure, health & wellbeing, events or customer service.
• Strong organisation and time management skills with the ability to manage visits across multiple sites independently.
• Ideally, you will have a full UK driving licence and willingness to travel regularly within an assigned region.

• Experience working within the fitness, leisure, healthcare or wellbeing sectors.
• Previous experience as a Brand Ambassador, Membership Advisor, Community Engagement Officer or similar field-based role.
• Experience delivering promotional campaigns, activation events or community outreach programmes.

• A chance to shape content for one of…