Pathway Coordinator - Child and Adolescent Mental Health

Job summary

We are seeking a compassionate, organised, and resilientCAMHS (Child and Adolescent Mental Health Service) Pathway Coordinator to join our ADHD Assessment Service.

This role plays a vital part in supporting children and young people referred for ADHD assessment, ensuring they and their families experience a structured, reassuring, and well-coordinated journey from referral through to assessment, treatment, and ongoing care.

As a key point of contact for patients, parents/guardians, clinicians, GPs, schools, and internal teams, you will deliver clear communication and strong operational coordination - helping families feel informed, supported, and confident throughout their time with the service.

Main duties of the job About the Role As a CAMHS Patient Liaison Officer, you will:

Manage referrals via e-RS and email, ensuring accurate and timely patient onboarding

Coordinate triage calls, Assessment A & B appointments, and follow-up reviews

Obtain and monitor required documentation (e.g. Photo I.D, consent forms, informant questionnaires)
Provide administrative and technical support during both face-to-face and virtual consultations

Process, quality check, and distribute clinical reports using EMIS and Hero Health Support titration scheduling and ongoing continuing care pathways

Liaise with GPs, schools, and external professionals to support shared care and communication

Act as the first point of contact for patients and guardians, providing calm, empathetic, and professional guidance

Escalate safeguarding or clinical concerns appropriately in line with service policy and governance procedures

Maintain accurate and compliant patient records in line with GDPR and Caldicott Principles

About us Health

Harmonie, part of the Medinet group, is a leading private healthcare provider dedicated to delivering high-quality healthcare services to patients across the UK. We specialise in partnering with the NHS and ICB's to provide innovative solutions that improve patient outcomes and streamline healthcare delivery.

Details Date posted
25 March 2026

Pay scheme

Other Salary
24,000 to 27,000 a year

Contract Permanent Working  pattern

Flexible working

Reference numberUJob locations
120 Mere Green Road Sutton Coldfield West MidlandsB
75 5DA
Job description

Job responsibilities

This is a full-time role (37.5 hours per week). You would be expected to work in the office three days a week from 8:00am to 4:00pm, and two days from home from 12:00pm to 8:00pm. The office is located in Sutton Coldfield. Please note that this role cannot be fully remote.

About us Health

Harmonie, part of the Medinet group, is a leading private healthcare provider dedicated to delivering high-quality healthcare services to patients across the UK. We specialise in partnering with the NHS and ICB's to provide innovative solutions that improve patient outcomes and streamline healthcare delivery.

We are seeking a compassionate, organised, and resilient CAMHS (Child and Adolescent Mental Health Service) Pathway Coordinator to join our ADHD Assessment Service.

This role plays a vital part in supporting children and young people referred for ADHD assessment, ensuring they and their families experience a structured, reassuring, and well-coordinated journey from referral through to assessment, treatment, and ongoing care.

As a key point of contact for patients, parents/guardians, clinicians, GPs, schools, and internal teams, you will deliver clear communication and strong operational coordination - helping families feel informed, supported, and confident throughout their time with the service.

About the Role As a CAMHS Patient Liaison Officer, you will:

Manage referrals via e-RS and email, ensuring accurate and timely patient onboarding

Coordinate triage calls, Assessment A & B appointments, and follow-up reviews

Obtain and monitor required documentation (e.g. Photo I.D, consent forms, informant questionnaires)
Provide administrative and technical support during both face-to-face and virtual consultations

Process, quality check, and distribute clinical reports using EMIS and Hero Health Support titration scheduling and ongoing continuing care pathways

Liaise with…