Hearing Aid Dispenser

Job Title:

Hearing Aid Dispenser / Audiologist (HCPC Qualified)

Birmingham, Sutton Coldfield, and surrounding areas within the West Midlands

Starting from £35000 per annum depending on experience OTE £70,000+ with a competitive commission structure.

We are one of the leading and fastest-growing independent hearing care providers in the West Midlands, with an established and loyal database of clientele. Our practice operates from modern, bespoke hearing centers specifically designed for audiology services—a luxury not often available to many dispensers who are accustomed to working in optician rooms. Our facilities are purpose-built to provide the best possible environment for hearing care professionals and their patients.

You will be working primarily from our two custom-built hearing centers,
Birmingham Hearing Care
in Kings Heath and
Sutton Hearing Care
in Sutton Coldfield, giving you a stable and professional environment to deliver high-quality care. We also offer growth opportunities in a supportive and flexible work environment.

As a family-run business, we prioritize employee well-being, work-life balance, and delivering exceptional patient care. If you are tired of the pressure and sales-driven environment of larger corporate practices and want to focus on delivering excellent patient care, this is the role for you.

We are seeking a highly qualified and experienced Hearing Aid Dispenser / Audiologist
with a proven track record in hearing aid sales and exceptional dispensing skills. The ideal candidate will have:

• Experience
  in private hearing  required but not essential, on the job training will be provided for the right candidate.
• Strong sales performance history with excellent customer service skills.
• Expertise in ear wax removal, including both irrigation and microsuction techniques.
• HCPC registration and eligibility to work in the UK/EU without restrictions.
• A valid UK driving license.
• A motivated, patient-focused approach and the ability to work autonomously.
• A high conversion rate from initial ear wax removal appointments to full hearing assessments. This metric is critical and reflects the ability to identify and address patients' broader hearing needs effectively.

This role is ideal for a hearing aid dispenser who lives locally to Birmingham or the West Midlands, reducing the need for extensive travel.

• Ear Wax Removal:Perform microsuction and irrigation procedures with expertise and care.
• Hearing Aid Dispensing:Conduct thorough hearing assessments and recommend suitable hearing solutions in line with HCPC and BSHAA standards.
• Advanced Testing Protocols:Utilize the latest testing protocols to fit all hearing aids, including objective advanced test batteries such as Real Ear Measurements, QuickSIN, AB Word Lists, Tympanometry, and ACT Testing.
• Conversion Metrics:Convert patients from initial ear wax removal appointments to full hearing assessments, ensuring patients receive comprehensive care and solutions.
• Sales and Aftercare:Deliver excellent after sales support and maintain long-term client relationships.
• Training:Train allied healthcare professionals in ear wax removal techniques.
• Administration:Process orders and manage administrative tasks efficiently.
• Travel:Work across our hearing centers at
  Birmingham Hearing Care
  ,
  Sutton Hearing Care

• Competitive Salary:Starting at £35000-£45000 depending on experience
• Lucrative Commission Structure:Achieve an OTE of £70,000+ through sales incentives.
• Full Administration Support:Allowing you to focus on patient care.
• Professional Development:Ongoing training, including ear wax removal techniques if needed, and career progression opportunities as the company grows.
• Modern Facilities:Bespoke hearing centers equipped with state-of-the‑art technology designed specifically for ear wax removal services and hearing aid dispensing.
• Flexibility:Control of your own diary, Monday to Friday 9:00 am to 5:00 pm, with no work on bank holidays and limited weekend work (one Saturdays per month).
• Additional Benefits:
• 33 days holiday including bank holidays
• Company pension scheme.
• On-site parking.
• Company…