Band 4 Medical Secretary - South NMHT

Main area . Grade Band 4 Contract Permanent Hours Part time - 18.75 hours per week (Flexible to meet the needs of the service between Monday to Friday) Job  

Site Longbridge Community Health Centre Town Birmingham Salary £28,392 - £31,157 per annum, pro rata Salary period Yearly Closing 30/08/2026 23:59

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/System One/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:

The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.

To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

• Minimum GCSE Grade C or equivalent In English and Maths
• NVQ level 3 Business Administration
• Medical Terminology

• Significant admin/secretarial experience working in a health or equivalent environment
• Significant experience of Microsoft Office packages including Word/Outlook/Excel/PowerPoint/Publisher
• Experience in working with people who suffer with Mental Health issues

• Excellent written and verbal communication skills
• Experience of dealing with a range of disciplines and agencies

• Adaptability/flexibility and ability to cope with change
• To be empathetic to client needs and communication barriers

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and…