Clinical Lead; Mental health

WC is a UK-based charity working to improve wellbeing, reduce inequalities and make support more accessible for diverse communities. We work closely with local partners, community organisations and public services to deliver practical, culturally responsive support that reflects the needs of the people we serve.

Our NHS-commissioned Community Counselling Service supports adults aged 18+ across Birmingham and Solihull with short-term, person-centred and culturally responsive counselling.

Salary: 38k to 40k

The Clinical Manager will provide day-to-day clinical leadership across the Community Counselling Service, supporting counsellors to deliver safe, effective and person-centred care. The post holder will oversee clinical quality, safeguarding support, audits and service development whilst working closely with operational colleagues to ensure the smooth delivery of the service.

This role does not require the post holder to provide formal clinical supervision. Formal supervision responsibilities remain with the Clinical Lead/Clinical Supervisor.

• Support counsellors managing complex clinical presentations.
• Promote safe, evidence-based practice.
• Facilitate reflective practice and team learning.
• Support newly appointed counsellors.

• Complete clinical audits.
• Monitor clinical records and documentation standards.
• Support incident reviews and learning.
• Assist with quality improvement initiatives.
• Contribute to governance meetings.

• Provide safeguarding advice and support.
• Promote safe clinical practice.

• Work closely with Operations and Triage.
• Support waiting list management.
• Monitor capacity and demand.
• Assist with mobilisation and service improvements.

• Build positive relationships with partner organisations.
• Promote consistent clinical standards.
• Support collaborative working across providers.
• Accredited BACP, UKCP or equivalent practitioner.
• Significant post-qualification counselling experience.
• Experience leading or supporting counselling teams.
• Excellent safeguarding knowledge.
• Experience auditing or improving clinical quality.
• Strong communication and leadership skills.
• Experience with in NHS or commissioned services.
• Knowledge of ICB reporting requirements.
• Clinical governance experience.

Women’s Consortium is an equal opportunities employer. We particularly welcome applications from candidates who reflect the diverse communities we serve, including people from Global Majority backgrounds, multilingual speakers, and those with lived experience of mental health challenges.