Physiotherapy MSK Case Manager

Band 6 MSK Physiotherapy Case Manager

The Band 6 MSK Physiotherapy Case Manager will act as a clinical coordinator for NHS staff accessing the pilot service, providing expert assessment, treatment, case management and pathway navigation to facilitate return to work for NHS staff either off work, or struggling to perform their fully assigned job role, due to MSK pain. The post holder will work collaboratively with occupational health services, line managers, HR teams, MSK providers and system partners to support staff wellbeing, reduce the impact of MSK conditions on work, minimise sickness absence and facilitate safe and sustainable return to work.

A key aspect of the role will be supporting the implementation, monitoring and evaluation of the pilot programme, collecting outcome measures and identifying opportunities for future service development across the IC S.

Interview Date - 30/09/2026.

• Independently manage a caseload of NHS staff patients who are either off work or struggling to perform their fully assigned job role due to MSK pain with musculoskeletal conditions.
• Perform advanced assessments, clinical reasoning, diagnosis, treatment and return to work planning.
• Identify red flags, psychosocial factors, and clinical and non-clinical obstacles to recovery.
• Provide evidence based written reports to managers/HR, relating to return-to-work guidance.
• Escalate cases to HR where you identify the MSK condition is not the main obstacle preventing return to work.
• Support return-to-work and rehabilitation planning using a biopsychosocial approach.
• Promote the value of work in relation to health and encouraging a proactive approach when advising on the management of health in the workplace.
• Maintain accurate clinical documentation and outcome measures.
• Contribute to audits, quality improvement, and service development initiatives.
• Work flexibly across the Trust sites as required to deliver services, either conducting face to face or telephone/remote consultations.
• Understand HR policy relating to return to work for employees absent due to MSK conditions.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

• We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.
• Flexible working requests will be considered.

For further details / informal visits contact:
Name:
Dave Rogers

Job title:

Clinical Lead MSK transformation
Email address:

Harriett Robinson
Workfit MSK Wellbeing Service Lead/Occupational Health Case Manager