Clinic Coordinator

Clinic Coordinator

Hours: Full time, Monday to Friday

Working Hours: 7am to 3pm, 9am to 5pm or 11am to 7pm

Department: Operations

Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses - Medinet (in sourcing), Health Harmonie (community specialist services), and Health Harmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery.

Our ADHD Continuing Care Service supports patients once they have successfully completed their titration pathway, ensuring they continue to receive safe, effective, and responsive care throughout their treatment journey. We are seeking an experienced and motivated Team Leader to lead our operational team, ensuring patients remain supported regardless of whether Shared Care has been accepted or declined.

We are looking for a proactive and highly organised Clinic Coordinator to join our Group Operations team.

This is a group wide role, supporting our Minds, Insourcing and Community services according to business demand and operational priorities. You will play an important role in coordinating clinical teams and ensuring our services are effectively resourced and delivered.

You will work closely with Consultants, Nurses and other healthcare professionals, as well as internal teams, NHS stakeholders and customers. The role combines clinic coordination, workforce planning, clinician engagement, administration and customer support
, making it ideal for someone who enjoys working in a fast paced environment where priorities can change quickly.

A key part of the role will involve proactively identifying and engaging with clinicians to support current and future workforce requirements. You will also coordinate clinical teams for upcoming clinics and ensure all relevant administration and documentation is completed throughout the service lifecycle.

Clinic and Workforce Coordination

• Coordinate clinical teams across Minds, Insourcing and Community services according to business requirements
• Ensure contracts are appropriately resourced and clinical teams are placed in a timely manner, ideally up to 12 weeks ahead
• Schedule clinical teams for upcoming clinics, assessments, procedures and virtual services
• Ensure staffing models are accurate and aligned with service requirements
• Monitor resourcing levels and proactively identify and escape potential gaps or risks
• Communicate with Consultants, Nurses and other clinicians regarding availability, requirements and placements
• Support proactive clinician engagement and recruitment to build a strong workforce pipeline

New Business and Mobilisation

• Support the Customer Account Manager with the mobilisation of new contracts
• Help ensure suitable clinical teams are identified and in place ahead of service launch
• Coordinate the collection of relevant documentation, including clinician CVs and customer approvals
• Ensure clinical teams have completed the required training and have appropriate IT access before services go live
• Support the Customer Account Manager with ad hoc mobilisation requirements

Clinic Administration

• Support the Admin Assistant team with clinic administration during busy periods or staff absence
• Assist with clinic reporting, correspondence, results, clinic verification and inbox management
• Ensure relevant information is accurately recorded and communicated
• Support the smooth delivery of clinics and services from planning through to completion

Customer and Stakeholder Management

• Build and maintain positive relationships with internal and external stakeholders
• Share…