SuccessFactors Lead Global Implementation Project

Success Factors Lead – Shape the Future of Global HR Technology

UK‑based | International Scope | Strategic Impact

We're on an exciting journey to transform our HR technology landscape—and we're searching for a skilled Success Factors Lead to guide us. You'll play a pivotal role as we evolve from a UK‑aligned Success Factors template to a truly global one, while also supporting the launch of a brand‑new local instance in Spain. This is your opportunity to lead high‑impact change, influence global decisions, and collaborate with talented teams across multiple countries.

You'll report directly to our Director of People Operations and become the go‑to expert for UK Success Factors leadership.

• Lead the evolution from a UK‑centric to a unified global Success Factors template, ensuring UK compliance and localisation remain robust.
• Drive the rollout of a new Success Factors instance for Spain, partnering with local and international stakeholders.
• Represent the UK in global project forums—shaping design, speaking for UK requirements, and influencing key decisions.
• Coordinate complex integrations, ensuring global and local HR systems connect seamlessly.
• Own data accuracy, mapping and validating HR data across UK and global frameworks.
• Design and run structured test plans for new configurations, integrations, and migrations.
• Work closely with HR, IT, and external partners to ensure milestones and deliverables remain on track.
• Provide clear, timely updates to senior leadership.

• Significant experience leading Success Factors implementations or transitions, ideally within global organisations.
• Expert understanding of UK HR processes and localisation requirements within Success Factors.
• Strong experience working with integrations, data flows, and HR technology ecosystems.
• Proven accuracy in data validation, mapping, and reconciliation.
• Experience designing and managing detailed test plans.
• Excellent stakeholder management skills and the confidence to influence at all levels.

• Experience delivering Success Factors in additional regions, particularly within Europe.
• Spanish language skills or experience collaborating with Spanish HR teams.
• SAP Success Factors or other HRIS certifications.
• Analytical strength, problem‑solving ability, and a proactive mindset.

This is a unique opportunity to join at a pivotal stage of a global transformation programme. You'll have the chance to shape strategy, improve the employee experience worldwide, and make a meaningful contribution to the way our people and systems connect.

Our market‑leading offering provides you with benefits that suit your lifestyle. We offer a virtual GP, Salary Finance scheme, flexible holiday, health and dental cover, technology purchases, MiDeals discounts, cycle‑to‑work scheme, enhanced pension contributions, Mitie Matching Share Plan, and Mitie Stars rewards.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Gemma Parry at