Senior Business Partner

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We are a dynamic and forward-thinking business on a mission to simplify how we work, elevate the employee and customer experience, modernise our platforms, and make a real impact on society.

Now, we're looking for a Strategic People Business Partner to play a key leadership role in a major business transformation across our Corporate Functions. This role will act as a lead People Partner for a business division, alongside delivering transformational deliverables as part of the overall transformation programmes. As a Strategic HR Business Partner, you will play a pivotal role in shaping our talent strategies, fostering a high‑performance culture, and mitigating talent risks across the organisation.

Please note this is a hybrid role with our Birmingham Head Office and you will be required to be based from this office 2-3 days per week and may require travel to other offices nationally and internationally as needed.

• Strategic Workforce Planning:
  Identify current and future skills needs, guide recruitment and upskilling strategies, and use workforce insights to shape long‑term plans.
• Talent & Performance Leadership:
  Lead succession planning, talent reviews, and development strategies. Champion performance management, coaching and leadership transitions to build a high‑performing, future‑ready team.
• Skills Transformation:
  Act as a subject‑matter expert on our journey to a skills‑based organisation—revamping job architecture, conducting skills gap analyses and embedding a future‑focused framework.
• Employee Engagement & Development:
  Foster a culture of continuous learning and engagement, using data‑driven insights to build a positive, high‑impact employee experience.
• Change & Transformation:
  Partner with leaders to drive people aspects of change initiatives, ensuring cultural alignment, smooth transitions and sustainable ways of working.
• Data‑Driven Decision Making:
  Use people analytics and talent metrics to influence strategy, monitor progress and continuously improve performance across the function.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with other People Partners, Finance and Centres of Excellence to deliver an integrated people strategy aligned with broader business goals.

• Proven Experience:
  
  A strong track record as a People Business Partner within corporate functions, ideally in a complex or global environment.
• Trusted Executive Coach & Advisor:
  Confident in challenging, coaching and influencing senior leaders while maintaining trust, integrity and confidentiality.
• Strategic & Commercial Mindset:
  Commercially astute with a clear understanding of how people strategies drive business outcomes and customer success.
• Data‑Driven Decision Making:
  Analytical and outcomes‑focused—able to translate data into actionable insights that inform strategy and measure impact.
• Organisational Change Leadership:
  Skilled in organisational change and transformation, including M&A, restructures and cultural change.
• Clear Communicator:
  Able to simplify the complex, engage stakeholders across levels and geographies and align teams around a shared vision.
• Global Perspective:
  Comfortable working across regions and cultures, with an understanding of local sensitivities and time‑zone coordination.
• Execution Excellence:
  Detail‑oriented, structured and solutions‑focused with the ability to move from strategy to execution seamlessly.

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year.
• Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave.
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay.
• 24/7 Employee Assistance Programme for confidential support.
• Private medical insurance for everyone, no medical‑history exclusions.

• Group‑wide performance bonus, when we win, you win.
• Income protection: up to 75% salary for 5 years if you ever need it.