Band 5 Senior Payroll Officer

University Hospitals Birmingham NHS Foundation Trust

The closing date is 03 March 2026

An opportunity for a highly motivated individual to join the payroll team has arisen. We provide payroll services to a number of Trusts across the UK. As a Senior Payroll Officer in the team, you will be responsible for a section of payroll and the day-to-day processing, inputting and calculation associated with providing an excellent payroll service. You will also be responsible for the day-to-day training and mentoring of payroll trainees.

You should be enthusiastic, hardworking, eager to develop and progress. A good understanding of all NHS terms and conditions is essential.

An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently.

We are looking for an organised and efficient person, who is able to work to strict deadlines. You will be able to organise and prioritise your own workload and that of others on the team, ensuring all work is completed within the agreed deadlines. You should have a pleasant telephone manner and be able to deal with difficult calls if necessary.

Only candidates with Substantial previous NHS payroll officer experience will be considered.

Responsible for timely and accurate input of payroll information into ESR for an allocated section of work.

• Build and maintain relationships with colleagues, staff from client organisations, managers and external organisations through effective communication when dealing with requests for advice or assistance – written, verbal or face to face.
• Mentor, train and coach junior members of the payroll team.
• Ensure audit procedures are adhered to and audit own workloads.
• Draw to the appropriate manager's attention any need to change or depart from standard operating procedures.
• Act at all times in accordance with department procedures and comply with Trust Standing Financial Instructions and Regulations.
• See Job Description for full details.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people.

As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Please note:

For a detailed job description for this vacancy, please see attached Job Description.

• Minimum of 5 GCSEs at grade C or above to include Maths and English
• Excellent working knowledge of all payroll regulations
• Good understanding of Microsoft applications
• CIPP

• Experience of managing own workload and payroll allocation.
• Experience of managing a small team of staff to ensure deadlines are met.
• Good understanding of all legislation relating to payroll, able to manually calculate statutory deductions and payments.
• Significant experience working in an NHS payroll environment at a payroll Officer level.
• Good knowledge of ESR.
• Good knowledge of AfC terms and conditions of service and Medical & Dental terms and conditions.

• Excellent customer care skills in promoting reputation of payroll function
• Ability to interpret and correctly apply regulations to documents processed.
• Ability to provide explanations of actions taken and other information both verbally and in writing and in a professional manner.
• Ability to use specialised computerised application requiring expert knowledge to manipulate and retrieve data.
• Ability to use Microsoft office software to a good standard to complete existing…