Senior HR Advisor

About the Role

The Senior HR Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.

• Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
• Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.
• Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.
• Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.
• Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.
• Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.
• Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.
• Support organisational change activity, consultation processes, and employee communications in line with legal and organisational requirements.
• Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.
• Contribute to the review and development of employee relations policies, templates, guidance, and training materials.

• Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.
• Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.
• Strong organisational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism.
• Competent in using HR systems and Microsoft Office tools for record-keeping and reporting.

• CIPD qualification or working towards CIPD accreditation is desirable.
• Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable.
• Experience of working with trade unions or employee representatives is beneficial.
• Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.

• People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer-focused mindset.
• Winning behaviours – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together.
• Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression.
• Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work-life balance.
• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer.