On-Site Coordinator

Role of an On-Site Coordinator

Based in the Birmingham Branch, the On-Site Coordinator will support all branch recruitment and administration activity, with a particular focus on Birmingham City Council.

• Ensuring worker hours are recorded accurately and entered into the internal payroll system
• Managing holiday requests and related administration
• Maintaining compliance documentation and ensuring all required checks are completed
• Answering telephone queries in a professional and timely manner
• Communicating with workers, clients and potential candidates
• Supporting candidate recruitment, including sourcing, screening and selection
• Completing face-to-face worker registrations
• Responding to pay queries and escalating where required
• Planning and organising daily workload effectively
• Ensuring compliance standards are maintained across all areas

• Strong planning and organisational skills
• Excellent written and verbal communication skills
• Good attention to detail
• The ability to adapt quickly to changing priorities
• Strong problem-solving skills and a proactive approach
• The ability to manage multiple tasks at the same time
• Confidence in making effective decisions in a fast‑paced environment
• Excellent interpersonal skills when working with workers, clients and colleagues
• Ambition, determination and a positive attitude to succeed

Competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.

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