Head of Talent Acquisition

Location: Birmingham, West Midlands (Hybrid Flexible Working)

Job Type: Full-Time, Permanent

Salary: Up to £80,000 per annum + Car Allowance & Bonus Potential

At Dignity, we're investing in the future of our business, our colleagues and the communities we serve. As our Head of Talent Acquisition
, you'll lead the next chapter of that journey.

This role is about more than filling vacancies. It's about creating a recruitment experience that reflects who we are, building talent pipelines for the future, strengthening our employer brand and helping our leaders attract exceptional people into meaningful careers.

Talent acquisition has a critical role to play in Dignity's future.

As we continue to evolve as a business, we're looking for a leader who can help shape the future of talent acquisition s is an opportunity to influence how we attract, engage and hire talent across the organisation, whilst building the capability and talent pipelines we'll need for the future.

Joining us at a pivotal point in our journey, you'll help strengthen our recruitment foundations, enhance our employer brand and create experiences that reflect the quality, care and professionalism we're known for. Working closely with senior leaders across the business, you'll balance operational excellence with long-term transformation, bringing the vision, commercial thinking and leadership needed to drive meaningful change.

This role is ideal for someone who enjoys building, improving and influencing, and who can combine strategic thinking with a practical, hands-on delivery and operational leadership.

Rather than inheriting a function and maintaining the status quo, you'll have the opportunity to shape what great looks like.

• You'll define the direction of talent acquisition for Dignity, ensuring our approach supports both current hiring needs and future workforce priorities. From strategy and structure to technology and process, you'll help create a function that is efficient, scalable and built around delivering value to the business.
• You'll help us tell our story more effectively, developing a compelling employer proposition that reflects who we are, what we stand for and the opportunities available within our business. You'll ensure candidates experience Dignity in a way that is engaging, professional and authentic from first contact through to onboarding.

• Whether it's through data, technology, process improvement or better ways of working, you'll be focused on continuously improving outcomes. You'll use insight to identify opportunities, challenge inefficiencies and drive measurable improvements in recruitment performance and experience.

• You'll lead and develop our recruitment team, creating clarity, accountability and a high-performance culture. You'll also work closely with hiring managers across the organisation, helping to build confidence, consistency and capability in recruitment decision-making.

• A key part of the role will be shaping our apprenticeship and future talent approach, ensuring we maximise opportunities to develop internal capability and create sustainable pathways into the business.

• Enjoy building capability, improving ways of working and leaving things better than they were found.
• Are comfortable balancing strategic direction with hands-on delivery and operational leadership.
• Bring credibility and influence when working with senior leaders and challenging established thinking.
• Focus on outcomes, translating ideas into practical solutions that deliver measurable impact.
• See talent acquisition as a strategic business function that shapes organisational capability and performance.
• Value candidate, hiring manager and colleague experience equally, recognising the role each plays in attracting great talent.
• Thrive in environments where there is scope to shape, influence and drive meaningful change.

The successful candidate will be able to…