People Operations Advisor

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We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive.

We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too.

A fantastic opportunity has arisen for a People Operations Advisor to join the International People Operations team based in Birmingham city centre. This is a hybrid role, with a current requirement of working 3 days on site in the Birmingham Office.

Eversheds Sutherland prides itself on being a great place to work. The People Operations team is a HR Shared Service which is at the very heart of the employee experience. You will work as part of a professional and energetic team that is at a pivotal point of change, introducing new technology to enhance our People service delivery. You can expect to get involved right across the spectrum of HR activity to make a real difference to our business.

You can expect to achieve professional satisfaction by using your skills to the full.

The purpose of this role is to provide proactive, high-quality People advice and support across the full employee lifecycle. Working closely with the HR Business Partner team and wider People function, you will play a key role in delivering an exceptional employee experience, ensuring compliance with policy and legislation, and supporting managers to effectively manage their people responsibilities.

We are continually looking for smarter and more efficient ways of working, so you'll be encouraged to share ideas, challenge existing processes and contribute to continuous improvement initiatives across the People function. Building strong relationships will be essential, as you'll work closely with HR Business Partners, managers and colleagues across the business to deliver a seamless and customer-focused service.

You will be responsible for a broad range of People activities, including but not limited to:

• Acting as a first point of contact for People-related queries, providing advice and guidance on policies, procedures and employee lifecycle processes, or referring matters to the appropriate specialist team where required.
• Providing advice, coaching and guidance to line managers on a range of employee relations matters, including probation, performance management, absence management, flexible working requests and fixed-term contract endings.
• Supporting the Employee Relations team with disciplinary and grievance processes.
• Supporting the HR Business Partner and Employee Relations teams with projects, process improvements and other ad hoc initiatives.
• Managing the leaver process from initiation through to completion, liaising with managers and coordinating activity with the People Operations Offboarding team.
• Collaborating with immigration advisors to effectively manage a portfolio of immigration compliance processes, including visa and right to work expiry cases from initiation through to resolution.
• Coordinating all People-related aspects of Data Subject Access Requests (DSARs), ensuring deadlines are met and maintaining regular communication with the Governance & Compliance team.
• Managing employee lifecycle activity for colleagues within the People function, including onboarding, offboarding and family leave processes.
• Undertaking peer quality checks to ensure all communications and outputs are accurate, consistent and delivered to a high standard.

We're looking for someone who demonstrates the following:

• Previous experience in a HR Advisory, HR generalist or People Operations role.
• Significant experience of providing advice, guidance and…