Employee Relations Advisor

Reference 188911

Employee Relations Advisor

Erdington, Birmingham

£37,296.00 plus £1680 Car Allowance per annum

37.5 hours per week

26th September 2026

The Employee Relations Advisor will manage and advise on a varied and complex caseload and workplace relationship matters. The postholder will help ensure that employee-relations practice is fair, consistent, legally compliant and aligned with the organisation’s values, policies and social housing responsibilities. The role will work closely with managers, People & Culture colleagues, trade union representatives and other stakeholders to resolve issues effectively, reduce organisational risk and promote positive employee experiences.

• Provide clear, practical and timely advice to managers on employee-relations matters, including conduct, capability, performance, attendance, grievance, disciplinary and workplace conflict issues.
• Manage an allocated caseload from initial referral through to resolution, ensuring appropriate records, documentation and follow-up actions are maintained.
• Advise managers on appropriate processes, timescales, evidence requirements and potential risks.
• Support managers to apply policies consistently while taking account of individual circumstances and reasonable adjustments.
• Identify cases requiring escalation to the Employee Relations Manager, Head of People & Culture, senior leaders or external legal advisers.
• Monitor case progress and ensure matters are progressed promptly, proportionately and in line with agreed service standards.
• Provide advice on informal resolution wherever appropriate, including early intervention, facilitated conversations, mediation and agreed action plans.

• Proven experience in an employee-relations, HR advisory or HR casework role.
• Significant experience managing a varied employee-relations caseload, including disciplinary, grievance, capability, performance and absence cases.
• Experience supporting workplace investigations, hearings, meetings and appeals.
• Experience advising managers on complex and sensitive people matters.
• Experience working with trade unions or employee representatives.
• Experience preparing high-quality case documentation, correspondence and reports.
• Experience working in a regulated, public-sector, social housing or similarly complex organisation is desirable
• Experience using HR information systems, case-management systems and Microsoft 365 applications.

• Detailed working knowledge of UK employment law and its practical application in the workplace.
• CIPD Level 5 Associate Diploma in People Management, or equivalent experience.
• Good knowledge of the ACAS Code of Practice and principles of procedural and substantive fairness.
• Knowledge of disciplinary, grievance, capability, performance and absence management processes
• Understanding of the Equality Act 2010, including discrimination, victimisation, harassment, disability and reasonable adjustments.
• Knowledge of data protection and confidentiality requirements as they relate to employee-relations casework.
• Understanding of occupational health, workplace wellbeing and the management of health-related absence.
• Awareness of mediation, conflict resolution and early-intervention approaches.
• Understanding of trade union recognition, representation and consultation arrangements
• .Awareness of safeguarding, whistleblowing, professional conduct and other areas that may create employee-relations or organisational risk
• Understanding of the social housing operating environment and the importance of effective workforce governance, competence and conduct.
• Awareness of the Regulator of Social Housing’s expectations relating to organisational culture, accountability, workforce capability…