HR Manager

Reference 188914HR Manager Erdington, Birmingham £46,500.00 plus £1680 car allownace
37.5 hours per week Closing date 26th September 2026

About the role

The HR Manager will manage and develop a small HR team, ensuring that HR advisory, employee-relations and administrative services are coordinated, responsive and delivered consistently. The postholder will also manage complex and sensitive employee-relations cases, providing expert advice to managers and senior leaders where appropriate.

Working as part of the People & Culture team, the HR Manager will contribute to the delivery of the organisation’s people strategy, support a positive employee experience, and ensure that people policies and practices reflect organisational values, employment law and the requirements of a regulated social housing environment.

• To lead the effective delivery of day-to-day HR services across the organisation, providing high-quality advice, guidance and support to managers and employees.
• Ensure that the HR team provides consistent support across the employee lifecycle, including onboarding, probation, performance, attendance, conduct, development and offboarding.
• Lead or provide expert advice on complex and sensitive employee-relations cases, including disciplinary, grievance, capability, TUPE, ET and workplace relationship matters.
• Ensure effective partnering with hiring managers to define talent needs and recruitment strategies
• Design, implement and embed a performance management culture. Providing the tools and guidance to enable managers to define colleague and team goals that support Group objectives
• Be an organisational champion for the benefits of EDI, working to integrate into all areas of the Group’s activities

• Proven experience in a generalist HR management, HR business partnering or senior HR advisory role.
• Experience managing and developing an HR team, including setting objectives, allocating work, providing supervision and managing performance.
• Significant experience managing complex employee-relations cases, including disciplinary, grievance, capability, performance and absence matters.
• Experience advising managers and senior leaders on sensitive, high-risk or legally complex people issues.
• Experience developing, reviewing and implementing HR policies and procedures.
• Experience using HR systems and producing workforce reports and management information.
• Experience working in social housing, public sector, regulated services or another complex organisational environment is desirable.
• Experience supporting organisational change, restructuring, consultation or service improvement is desirable.

• Strong people-management skills, with the ability to motivate, develop and support an HR team.
• CIPD Level 5 Associate Diploma in People Management, or equivalent professional experience.
• Able to lead through collaboration, set clear expectations and create a positive team culture.
• Excellent employee-relations judgement, with the ability to assess evidence, risk and proportionality.
• Able to provide clear, confident and commercially aware advice to managers and senior leaders.
• Strong influencing and negotiation skills, including the confidence to challenge constructively.
• Excellent written communication skills, including the ability to prepare reports, case documentation, policies and formal correspondence.
• Strong verbal communication skills, with the ability to handle difficult and sensitive conversations professionally.
• Able to manage competing priorities and ensure that urgent or high-risk matters receive appropriate attention.
• Strong analytical and problem-solving skills.
• Able to interpret legislation and policy and translate requirements into practical advice.
• High level…