Microsoft Alliance Manager

Microsoft Alliance Manager, Intercity Technology Limited
• Birmingham, UK

Strengthen the Partnership. Amplify Performance. Accelerate Microsoft‑led Growth.

Intercity is a Microsoft‑First MSP, and our alliance with Microsoft is at the heart of our growth strategy. We’re hiring a commercially driven, strategically minded Microsoft Alliance Manager to elevate our partnership and turn alignment into real revenue, margin, and market advantage.

This is a high‑impact, externally focused role owning the Microsoft relationship across the UK SME & C sectors. You’ll work directly with senior Microsoft stakeholders while driving alignment across Sales, Marketing, Propositions and Leadership internally.

• Tight alignment between Microsoft priorities and Intercity growth goals
• Maximum performance across funding, programmes and incentives
• Increased visibility of Intercity’s capability and impact within the Microsoft ecosystem

This role blends strategic partnership leadership with commercial optimisation and growth delivery.

• Build and execute a clear Microsoft alliance strategy aligned to Intercity’s objectives
• Map Microsoft sales plays to Intercity propositions & customer needs
• Establish and maintain an exec engagement framework

• Own senior relationships across Microsoft UK
• Act as Intercity’s senior advocate within the ecosystem
• Ensure our value, performance and growth potential are well understood and championed

• CPOR, PAL, MCI funding, COOP and other programmes
• Own the exec‑level scorecard for revenue, margin and growth
• Identify and lead performance improvement initiatives

• Uncover growth opportunities within the partnership
• Turn alignment into real pipeline through Sales, Marketing & Propositions
• Strengthen Marketplace positioning and win‑wire presence

• Support and accelerate Intercity’s Microsoft AI
• Champion Microsoft AI positioning internally and externally
• Stay ahead of Microsoft’s evolving priorities

• Equip internal teams with Microsoft programme knowledge
• Monitor licensing, incentives and competitive shifts
• Feed insight into strategy and decision‑making

• Strength and depth of executive alignment
• Revenue & pipeline growth driven by the Microsoft alliance
• Funding, rebate and incentive optimisation
• Microsoft‑related customer acquisition & retention
• Increased ecosystem visibility & influence

You’re commercially sharp, strategically confident and credible in Microsoft environments. You understand how Microsoft really works – structure, incentives, programmes and ecosystem – and can convert partnership potential into tangible performance.

• Strong knowledge of incentive programmes, partner centre, licensing
• Vendor management with commercial outcomes
• Background in sales, marketing or partnership‑led growth
• Experience across commercial and/or public sector
• Comfortable influencing at exec level

• Strategic mindset with strong execution discipline
• Commercially focused and target‑driven
• Collaborative, cross‑functional operator
• Analytical, data‑led and insight‑driven
• Professional, credible, high integrity

• 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
• Annual pay reviews.
• All‑company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• A strong focus on developing our people.

Intercity provides reliable and secure technologies in communications, cloud, and managed services, with a big difference. Intercity is a technology solutions partner that isn’t all about tech – it’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with.

We proudly celebrate:

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• Employer of the Year 2025 – British Business Excellence Award
• Gold Eco Vadis rating – among the Top 3% of companies for Sustainability Performance

Intercity Technology is committed to equal opportunities and welcomes all applications. All successful candidates will be subject to pre‑employment checks to ensure compliance with ISO 27001 (Information Security) and Cyber Essentials Plus certifications.