D365 Commerce and SCM Functional Consultant

Employer:

Location: Birmingham

Pay: £53,600 to £57,600 per year, Health Insurance, Certification and training, National Pension Schemes, Tech Brummies Perks, Great Work Culture

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 05/03/2026

• Participate in implementation of Retail and commerce / Order to cash stream.
• Conduct business analysis workshops for Retail and commerce / Order to cash.
• Conduct integration analysis workshops for Retail and commerce / Order to cash.
• Conduct cross leading functional CRP workshops.
• Carry out FIT/GAP analysis on business requirements.
• Responsible for configuring D365 F&O environment to meet business requirements.
• Responsible for producing integration design and functional design documents (IDD/FDDs) for GAPs.
• Responsible for carrying out unit and SIT testing.
• Responsible for giving training to business stream heads.
• Responsible for supporting UAT cycles.
• Work on end-to-end implementation project, ensuring alignment with client objectives and delivery excellence.
• Work with project teams, providing mentorship, guidance, and support to consultants, analysts, testers, and developers.
• Serve as the primary point of contact for client engagement, building and maintaining strong relationships with key stakeholders.
• Actively participate in reviewing business requirements, fit/gap analysis activities, configuring commerce and supply chain modules, including POS, Call center, and Commerce HQ.
• Actively participate in designing custom solution, drafting FDD / IDD and get the approval with clients and development team.
• Adoption of best practices and standards across delivery, optimizing efficiency and quality.
• Lead problem-solving efforts, leveraging deep domain expertise in Microsoft Dynamics 365 Supply Chain and commerce modules.
• Collaborate with senior leadership to develop and implement strategic initiatives to drive business growth and innovation.

• 6 years of experience in Microsoft Dynamics 365 Retail and Commerce Supply Chain, with a track record of leading successful implementation projects.
• Proven experience managing and mentoring project teams, including consultants, analysts, and developers.
• Expertise in configuring and customizing D365 FO modules, with a focus on sales and marketing, sales ledger, retail and commerce, stock management, warehouse management, transformation management, and procurement and sourcing and purchase ledger.
• Strong leadership and communication skills, with the ability to engage effectively with clients and internal stakeholders.
• Demonstrated ability to drive results, manage priorities, and navigate complex project environments.
• Bachelor’s degree in computer science or Business, or related field.
• Microsoft Certifications

• Health Insurance
• Certification and training

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).