Digital - Software Engineering Graduate

Location:

Snowhill, Birmingham, United Kingdom
*
* Job Title:

** Digital - Software Engineering Graduate
- Birmingham    
** Location**– Three Snowhill, Snow Hill Queensway, Birmingham, B4 6WR
You’re not just looking for your first graduate role - you’re looking for a place where you can learn, grow and make a difference.  From day one, you’ll have a voice at BT Group. You’ll get stuck into tough challenges, pitch in with ideas, make things happen. And you won’t be alone: working on real projects, you’ll learn from experienced colleagues and develop practical software engineering skills in a supportive team environment.

You’ll make great friends, discover new talents, build confidence and feel part of something exhilarating.  
** About this role
** Our internal Digital unit is responsible for leading BT’s digital transformation, driving experience innovation and delivering the products and services our customers need.

BT’s future will be defined by our ability to rapidly bring compelling, fresh ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.

Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and proposition development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber-attacks, Digital is about leading BT’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and vice

Now acts as a unified digital platform for BT Group, to streamline, automate, and modernize IT and service management across all units.
** What you’ll be doing
** You will work closely with experienced engineers to design, build, and enhance solutions on the Service Now platform that help thousands of employees work more efficiently.

This role is perfect for someone who enjoys problemsolvingproblem-solving, learning new technologies, and contributing to meaningful improvement across business and IT services.solving, learning new technologies, and contributing to meaningful improvement across business and IT services.

Learn job-specific skills:
* Support the design, development, and configuration of Service Now applications and modules.
* Collaborate with senior engineers to implement new workflows, forms, integrations, and service catalogue items.
* Analyse user requirements and translate them into scalable technical solutions.
* Help maintain the stability and performance of the Service Now platform.
** Day-to-Day Responsibilities
*** Work with the internal Service Now Platform & Centre of Excellence team across all modules.
* Participate in Agile ceremonies, planning, and release cycles.
* Contribute to continuous improvement of processes, automation, and user experience.
* Troubleshoot issues and assist with platform upgrades, patches, and enhancements.
* This role is based at a strategic work location location, and you’ll be expected to be in the office 3 days minimum every week.

As part of this role, you will go through funded courses to certify in the Design, Build and maintenance of a Service Now Platform.
* We are looking for Graduates to join our Service Now Platform Engineering team. This is an exciting opportunity to build a career in digital workflow automation, enterprise platforms, and modern service management.
* An interest in technology and problem-solving.
* Technical capability from your degree such as software engineering
* Strong teamwork and communication skills.
* Willingness to learn, adapt, and embrace new challenges.
* Natural problem-solvers
* Commitment to building a career in digital and technology solutions
** Entry Requirements
** On target for a 2.2 and have a relevant STEM degree such as:

Applied Computer Science Computer Engineering Computer Networking Computer Science Unfortunately, we are not accepting any applications for those who are on a student/graduate visa, or who will need sponsorship during the scheme. All applicants…