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Senior IT Service Desk Lead - Hybrid Fortnight

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Housing 21
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Desk Lead - Hybrid, 9-Day Fortnight
A leading charity organization is looking for a Senior IT Service Desk Operator to provide advanced technical support and exceptional customer service. This hybrid role requires expertise in troubleshooting IT issues, mentoring staff, and managing service requests effectively. Candidates should have a strong background in IT systems and service desk operations. The organization offers a comprehensive benefits package and the opportunity for a nine-day fortnight, promoting work-life balance.

Applications close on 8 March 2026.
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Position Requirements
10+ Years work experience
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