Systems Administrator and Configuration Technician

Role Overview

Are you a technically curious problem-solver who wants their work to make a real difference to patient care? Join Royal Cornwall Hospitals NHS Trust (RCHT) as a Systems Administrator and Configuration Technician within our CITS team, and play a vital role in supporting our colleagues at both RCHT and Cornwall Partnership NHS Foundation Trust (CFT). You will keep their clinical systems reliable, secure, and fit for the future.

In this hands‑on role, you’ll support and maintain a variety of clinical and corporate IT systems that are critical to the day‑to‑day running of CFT’s hospitals and services. From system improvements to troubleshooting incidents and supporting upgrades, your work will directly enable clinicians and staff to deliver safe, effective care. You’ll work closely with clinical teams, digital specialists, and external suppliers to ensure that systems are configured accurately, perform optimally, and comply with NHS standards regarding information governance and cybersecurity.

This is an excellent opportunity for someone looking to grow their career in healthcare IT, gain exposure to clinical systems, and work in an organization where technology truly matters.

• Work within the Clinical IT Services (CITS) – CFT Digital Services department to support, configure, and maintain multiple Trust systems in line with Change Management processes, contractual requirements, and national standards, including system upgrades, new releases, and configuration changes. Produce detailed solution plans outlining implementation steps and associated risks.
• Participate in system testing, troubleshooting, and quality assurance of enhancements, upgrades, and configuration changes to ensure systems remain safe, reliable, and fit for clinical use.
• Support meetings and user groups as requested, contributing to the identification, validation, and quality assurance of system development and update requirements.
• Contribute to the development and maintenance of support procedures, documentation, user guides, and FAQs to enable consistent and effective system support.
• Attend Trust and Digital Services meetings as required, representing the team where appropriate.
• Work flexibly, including outside standard hours when required, to support the operational needs of Trust clinical systems.

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

Benefits include optional pension and life assurance and a dedicated Childcare Co‑ordination Team. Flexible working may be offered – please discuss at interview.

We reserve the right to close this advert early.