Lead User Research Transformational Digital CX - Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-02-28
Listing for:
Sky
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Digital Media / Production, UI/UX Design, Digital Marketing, Data Analyst
Job Description & How to Apply Below
A leading media and entertainment brand is seeking a Lead User Researcher to enhance customer understanding and improve digital journeys. The role involves leading research initiatives, collaborating with cross-functional teams, and promoting a research culture. Candidates should have proven experience in user research, strong skills in qualitative and quantitative methods, and knowledge of analytics tools. The position offers flexible hybrid working arrangements in Osterley or Leeds, with a focus on delivering exceptional digital experiences.
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