Senior Production​/Technology Manager

Job Title Senior Production / Technology Manager

Location Birmingham

Corporate Title Vice President

The Corporate Bank sits at the core of Deutsche Bank’s client franchise and is a market leader in Cash Management, Trade Finance and Lending, Securities Services, and Trust and Agency services.

This role operates within Corporate Bank Production as a Senior Technology Manager in the Client Access & Services division, which supports critical client‑facing platforms across Payment Initiation, Account Services, and Client‑Centric Technology.

Corporate Bank Production is focused on continuously improving production stability and our client experience, underpinned by a strong engineering culture that drives reduced incidents, faster resolution, and controlled change across the production environment.

The position serves as the Global Functional Production Lead for the Payments Initiation area.

A healthy, engaged and well‑supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

• Hybrid Working – we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non‑contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4
  
  Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

• Leading and overseeing a globally distributed team operating within a follow‑the‑sun support model to ensure continuous service delivery
• Driving execution against strategic objectives by monitoring key performance indicators (KPIs) and providing clear, data‑driven insights to senior management
• Building strong partnerships with global stakeholders across development, infrastructure, and production functions to proactively identify risks, define remediation strategies, and effectively manage change‑related conflicts
• Championing a culture of continuous improvement within the production environment by promoting automation, enhancing monitoring capabilities, and maintaining high standards of platform hygiene
• Conducting in‑depth technical analysis of production platforms to identify, prioritize, and remediate performance, stability, and resilience issues
• Defining and implementing Service Level Objectives (SLOs) and embedding Site Reliability Engineering (SRE) principles to improve service reliability and operational excellence
• Contributing to the development and execution of long‑term organisational and technology strategy

• A university degree in a technological or scientific discipline, or equivalent professional experience, preferably within the financial services industry
• Extensive, hands‑on experience with Production Application Support and ITIL Practices with a SRE knowledge and mindset
• Proven ability to build effective partnerships, with excellent communication and stakeholder management skills, and the capability to operate successfully within a complex, global organisation
• Deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ etc.)
• Good understanding of most recent technologies, be it cloud (GCP, AWS, Azure), programming languages (Java, JavaScript, Python), databases (Postgres, Big Query, Mongo
  
  DB), Messaging (MQ, Kafka) or other solutions
• Experience in application performance monitoring tools and visualisation, such as Geneos, Splunk, Grafana and New Relic

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and, as an equal opportunities employer,…