Head of Growth, IT​/Tech

Location: UK multisite – office based Birmingham/Telford

Reports to: Founder / Group CEO

Type: Full-time

We operate a group of established and growing businesses across multiple verticals including:

• Ecommerce (Shopify, Amazon, eBay)
• B2B wholesale
• A UK-based digital tax rebate platform operating via both website and mobile app
• New digital and ecommerce product launches

We are focused on improving execution, systems, and scalable growth.

This is a senior, hands‑on role combining growth, digital execution, and systems ownership.

You will be responsible for:

• Driving growth across multiple brands and platforms
• Improving website and app performance
• Managing and developing the in‑house marketing team
• Streamlining digital tools, workflows, and reporting (particularly )
• Reducing complexity and improving visibility across digital operations

You will work closely with the founder but will be trusted to own delivery
.

• Own growth strategy across ecommerce, digital platforms, and the Tax Pro app
• Improve performance across paid media, SEO, CRO, marketplaces, and app funnels
• Translate commercial goals into clear execution plans
• Track, analyse, and report performance against KPIs

• Own performance of:
• Shopify and Word Press websites
• The Tax Pro web platform and mobile app
• Improve:
• Conversion rates
• Speed and usability
• Work with developers to prioritise improvements and releases
• Act as the commercial and operational bridge between product, marketing, and development

(This is not a coding role, but you must be comfortable managing technical platforms and developers.)

You will act as the owner of our digital operating system across all businesses.

This includes:

• Restructuring and streamlining  across the group
• Designing clean, simple boards for:
• KPIs and targets
• Team performance
• Product and website roadmaps
• Reducing duplication, noise, and over‑engineered workflows
• Ensuring dashboards are useful for real management decisions

This role suits someone who enjoys bringing order to complexity
.

• Line‑manage the in‑house marketing and design team
• Set clear objectives, KPIs, and priorities
• Improve output quality, accountability, and focus
• Support development while ensuring performance standards are met
• Manage external agencies, developers, and freelancers
• Assess performance and value for money
• Reduce agency reliance where internal or streamlined solutions make sense

• Support the launch of new websites, apps, and digital products
• Ensure launches are structured, measured, and commercially sound

• Strong experience in ecommerce or digital growth
• Hands‑on experience with Shopify
• Comfortable managing websites, apps, and digital platforms
• Strong systems mindset (, CRMs, analytics tools)
• Commercially minded and detail‑oriented
• Confident managing teams and improving structure without bureaucracy

• Head of Ecommerce
• Digital Growth Manager
• Digital Operations / Systems‑focused marketer
• Someone who enjoys fixing messy systems and processes

This role is:

• Practical and outcome‑focused
• Embedded in the business
• Systems‑ and performance‑led

This role is not:

• A pure brand or content role

• UK office presence preferred
• Hybrid working supported once embedded
• Fast‑moving, founder‑led environment
• High autonomy with real responsibility

• Work across multiple established and growing businesses
• Exposure to ecommerce, apps, and digital platforms
• Opportunity to shape systems at group level
• Direct access to decision‑making
• Clear scope to grow into a broader leadership role