Network Manager International

Country: United Kingdom
Req : 524934
Job Type: Full Time
Workplace Type: Hybrid
Seniority Level: Mid-Senior Level

The Network Manager is responsible for leading the Network Services, Operations and Delivery functions to ensure stable, secure and high‑performing network services across the organisation. Operating within a modern, partner‑enabled model, the role focuses on service ownership, operational governance, strategy execution and vendor/MSP management. Strong technical knowledge is required to guide internal teams and third‑party providers, with an emphasis on leadership, service performance, and continuous improvement.

The Network Manager also drives key transformation initiatives, such as Zero Trust, network simplification and the network strategy and roadmap, while ensuring alignment with security, architecture and compliance frameworks.

• Lead, mentor, and manage the network team, consisting of service, operations and delivery capabilities (approx. 7 people), ensuring clarity of roles within the operating model.
• Provide coaching, direction and subject matter leadership to team members, fostering a high‑performance culture focused on service excellence, reliability, and continual improvement.

• Act as the service owner for network services, ensuring stable, secure, and resilient end‑to‑end service delivery across WAN/SD‑WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS.
• Provide governance and oversight of operational activities performed by internal teams and managed service providers, ensuring compliance with SLAs, KPIs, and operational standards.
• Ensure effective incident, problem, change and lifecycle management processes are followed in line with ITIL frameworks.

• Drive the development, execution, and continuous refinement of the network strategy and roadmap, including Zero Trust, network simplification, cloud networking, and secure access initiatives.
• Lead network related transformation and continuous improvement programmes, ensuring alignment with enterprise architecture, cyber security, and wider IT strategy.

• Own day‑to‑day and strategic relationships with key vendors and managed service providers, ensuring effective performance management, service governance and contract alignment.
• Lead governance forums, including monthly service reviews, operational performance reporting, issue escalations and risk management. Ensure suppliers adhere to compliance and security standards and deliver consistent, high‑quality service.

• Ensure network services and operations meet internal and external regulatory standards.
• Maintain oversight of network asset and configuration management processes, ensuring accuracy and audit readiness.

• Engage and collaborate with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services to ensure network services are integrated, scalable and support business needs.
• Act as a trusted advisor to divisional and operating company teams on network related activities, ensuring alignment with strategic direction and architectural standards.
• Communicate network service health, risks, constraints, and opportunities to stakeholders in clear and business relevant terms.

• Provide leadership and oversight for network related initiatives and projects, ensuring appropriate planning, governance, resourcing, and vendor coordination.
• Support the delivery of transformation activities such as Zero Trust pilots, Network Asset Management, large scale refresh cycles and architectural transitions.

• Drive Results – Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals
• Have Courage – Stepping up to address difficult issues, saying what needs to be said
• Cultivate Innovation – Creating new and better ways for the organisation to be successful
• Have a Strategic Mindset – Seeing ahead to future…