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Service Desk Administrator - ITSM & SLA Expert

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Roc Technologies
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Job Description & How to Apply Below
A technology services firm in the United Kingdom is seeking a Service Desk Administrator to ensure high-quality service delivery. This role involves acting as the initial point of contact for end users, managing Service Now tickets, and facilitating effective communication among stakeholders. Candidates should have at least a year of experience in administrative roles, and a solid understanding of IT service environments.

The position offers opportunities for career growth within IT service operations.
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