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Senior Enterprise Support Leader; SaaS
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-07
Listing for:
Global Relay
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
A leading technology firm in the United Kingdom is seeking a motivated Manager for Client Services. This role involves leading a team in a 24/7 environment, overseeing daily operations, and ensuring high levels of customer satisfaction. Responsibilities include mentoring team members, analyzing support metrics for improvement, and resolving client escalations. The ideal candidate has extensive SaaS support experience, exceptional communication skills, and proven leadership capabilities.
This is a full-time onsite position that offers opportunities for professional growth.
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Position Requirements
10+ Years
work experience
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