Modern Workplace Engineer

Modern Workplace Engineer (Intune / Teams / One Drive / Entra  / WHFB / O365 Apps)

Hybrid Working: 3 days per week required in the office

Initial 6 month contract

The role will predominantly be responsible for the operational support of my clients modern workplace and end user computing environment leveraging M365/O365.

The role will require subject matter expertise of Intune including policy configuration, application deployment, and device management. Additionally, M365 SaaS administration, including elements such as accounts and group management, licenses, and policies. A broad understanding of enterprise networking, end-user device management, unified communications, and 3rd line issue resolution are key.

• Act as an SME of Microsoft Intune including device enrolment and compliance, configuration and security policies, application deployment, update and feature management, zero‑touch provisioning (Auto Pilot and ESP) while ensuring alignment with security, governance, and user experience standards.
• Provide 3rd line engineering support for O365 (Word, Excel, PowerPoint, Outlook, and One Note), performing advanced diagnostics and root‑cause analysis across client configuration, add‑ins, profiles, connectivity, authentication, and service dependencies (SharePoint, One Drive, Exchange Online) and driving resolution through close integration with endpoint, identity, and platform services.
• Administer Microsoft Teams, including tenant and service configuration, governance and policy management, user and group enablement, collaboration and meeting features and integration dependencies.

• Strong expertise in securing hybrid Microsoft environments using Zero Trust principles, including Entra , Intune (MDM and Conditional Access), Defender for Endpoint, SSO, MFA and passwordless authentication (Windows Hello for Business).
• Strong experience in the administration of Microsoft Teams and One Drive.
• Fundamental understanding of Core Networking components and their interdependencies (TCP/IP, DNS, DHCP, LAN, WAN, F5, Firewalls, Routers, Switches).