Service Desk Specialist | End-User IT Support
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-12
Listing for:
Broughton Group
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Broughton Group is seeking a Service Desk Administrator to deliver high-quality service across our network, infrastructure, and cabling teams. This pivotal role serves as the first point of contact for users, ensuring Service Now tickets are efficiently logged and resolved within SLAs.
The ideal candidate will work closely with the Service Manager to enhance operational effectiveness and contribute to our service delivery performance. Strong ticket management and communication skills are essential.
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