Senior Business Analyst

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

An exciting opportunity has arisen for an experienced Business Analyst professional based in Birmingham to join our growing digital business analysis centre of excellence (BACoE). The digital business analysis centre of excellence strives to advocate and champion knowledge share of business analysis best practice, tools, and techniques, to drive innovation and continuous business process improvement.

Working on multiple complex client-facing programmes, the Senior Business Analyst will play a pivotal role in instigating and fostering robust professional relationships with key stakeholders and subject matter experts to identify and analyse business needs.

• Software selection, procurement, and implementation.
• Implementation of standard Mace software solutions.
• Office infrastructure setup and office moves.
• Whole IT strategy delivery for a project or programme.
• Information security projects including implementation of an Information security management system (ISMS) and certification to ISO
  27001.
• Disaster recovery and business continuity planning.
• Selection of out-source and managed IT services suppliers.

The Senior Digital Business Analyst will direct the analysis and resolution of client business problems by critically assessing information gathered through a range of elicitation techniques, driving implementation of significant business process improvement initiatives, and effectively articulating the rationale for change.

Through the orchestration of interviews and workshops, the Senior Digital Business Analyst will define, prioritise, and effectively document requirements to evaluate and deliver value-add solutions which are aligned with the strategic objectives and business needs of the client.

• Directing the facilitation of requirements elicitation activities to analyse, document, manage and validate requirements for major consultancy commissions.
• Transforming business requirements into high-level user stories and detailed acceptance criteria.
• Translating business needs into detailed functional specification documents and digital solution designs for reference by digital development teams.
• Executing a wide range of analytical tools and techniques including process mapping, gap analysis, SWOT analysis, options analysis, wire framing and prototyping.
• Autonomously develop comprehensive test cases based on defined requirements, supporting in user acceptance testing of potential digital solutions to ensure alignment with end user needs.
• Cultivating relationships and interact professionally with a diverse range of stakeholder groups including executives and subject matter experts to achieve agreed outcomes and effectively manage expectations around scope, delivery, and timescales.
• Developing a strong working knowledge of the client digital environment, strategic business goals, existing business processes and system architecture.
• Partnering with stakeholders to identify and gain a concise understanding of business problems seeking to ‘engineer out’ existing limitations, conflicts and pain points.
• Consulting with other members of the project team including the Project Manager, Data Engineer, Solutions Architect, Digital Development, Function leads and Subject Matter Experts to understand current data management and reporting practices.
• Producing a suite of high-quality post-implementation handover documentation such as user guides and training materials.
• Contributing to the setting of standard practices and processes for digital business services to ensure these are adhered to and best practice followed for continuous business process improvement.
• Supporting the digital BA service line in developing resources, artefacts, and materials for the digital business analysis toolkit.
• Undertaking smaller project tasks to support the general successful delivery of the client commission.

• Proven experience working within a…