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Chief Customer Experience & Transformation Officer
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-20
Listing for:
BlueSteps Connect
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Consultant -
Management
Job Description & How to Apply Below
Blue Steps Connect in the United Kingdom is seeking a Chief Customer Experience Officer (CCXO) to lead the newly created Customer Experience Directorate. This executive role involves shaping impactful customer experiences across multiple touchpoints and embedding a customer-focused culture in the organization.
The successful candidate will have a strong background in customer-centric transformation and digital change, alongside experience influencing senior levels. With a team of around 25 colleagues, you will oversee customer experience, data, and technology functions while driving improvements in efficiency and value.
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