Technical Analyst

Technical Analyst

Permanent

Grade D - £45,091 – £53,460

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.50 hours per week

Are you passionate about technology and interested in how well‑designed solutions support real business outcomes? Do you enjoy analysing requirements, working with stakeholders, and contributing to the delivery of effective IT services? We have an exciting opportunity for a Technical Analyst at Birmingham City Council working within the Digital Technology & Services department. As a Technical Analyst, you will play a key role in supporting solution design and architecture activities across the organisation.

Working alongside Solution Architects and technical teams, you will help analyse requirements, contribute to technical designs, and ensure solutions align with business goals, standards, and governance.

Birmingham City Council are continuing our journey to modernise and strengthen our digital and technology services, ensuring they are aligned to business priorities, secure by design, and deliver value for our citizens. As a Technical Analyst, you will support this transformation by contributing to solution design, improving consistency in architecture practices, and helping bridge the gap between business needs and technical delivery.

• Service Excellence: We deliver high-quality, reliable solutions that support vital Council services.
• Collaboration: We work across teams, partners, and suppliers to achieve value outcomes.
• Integrity: We ensure our systems and data are secure, compliant, and responsibly managed.
• Continuous Improvement: We embrace a culture of continuous improvement where we seek opportunities to improve systems, processes and ways of working.

• Analytical Thinking: You apply structured thinking to understand problems and support solution design.
• Collaboration and Communication: You engage effectively with both technical and non-technical stakeholders.
• Problem Solving: You help identify issues, risks, and inefficiencies, contributing to practical solutions.
• Adaptability: You are open to learning new tools, technologies, and ways of working.

As a Technical Analyst, your work will include:

• Technical Analysis and Design Support: Assisting with the analysis of business requirements and supporting the development of solution designs and architectural artefacts.
• Stakeholder Engagement and Communication: Working with stakeholders, suppliers, and partners to gather information and ensure clear understanding of solutions and outcomes.
• Architecture Governance and Documentation: Supporting governance processes, maintaining documentation, and ensuring alignment with standards and frameworks.
• Technology and Solution Development: Assisting in the design and development of technology solutions aligned to the council’s roadmap and strategic direction.
• Continuous Improvement and Research: Identifying opportunities to improve systems, reuse components, and maximise value from technology investments.

• Support the documentation and alignment of architectural frameworks, technical requirements, and governance standards
• Analyse business requirements and assist in ensuring solutions meet defined outcomes
• Work closely with Solution Architects to support the design and development of technical solutions
• Collaborate with stakeholders, suppliers, and partners to gather and clarify requirements
• Assist in producing architectural documentation, design artefacts, and meeting outputs
• Participate in governance forums to support effective oversight of solution delivery
• Help ensure solutions comply with data protection, information security, and regulatory requirements
• Contribute to the development and maintenance of the technology roadmap
• Research technologies and identify opportunities to improve efficiency and reuse existing components
• Support the resolution of technical issues and contribute to structured analysis of solution challenges
• Communicate technical concepts clearly to both technical and non-technical audiences
• Maintain consistency in the use of architecture tools, templates, and…