ServiceNow ITSM Improvement Consultant
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-07
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
TEKsystems is looking for an ITSM & Service Now Improvement Consultant to uplift IT Service Management for Legal IT SaaS services in Birmingham. You will collaborate with the Legal IT Platform Lead to enhance incident readiness and ensure process consistency, working on practical artefacts and improvement specifications.
Candidates should possess solid experience in IT Service Management, particularly in legal frameworks, and be capable of leading incident exercises and creating service packs. The role is contract-based, with rates between £350 and £425 daily.
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