×
Register Here to Apply for Jobs or Post Jobs. X

2nd-Line IT Support Analyst — Service Excellence

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Arrivatc
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 35000 GBP Yearly GBP 32000.00 35000.00 YEAR
Job Description & How to Apply Below

Arrivatc in Birmingham is seeking a Service Support Analyst to provide second-line IT support across Microsoft environments, with occasional depot travel. You will diagnose and resolve incidents, manage requests, and contribute to IT administration and knowledge base updates.

The role requires practical ITIL knowledge, strong customer service, and the ability to work effectively in a team while maintaining high service standards.

#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary