Implementation Consultant

At Storyteq, we’re transforming the way global brands create, manage, and deliver marketing content h a track record of revolutionising the marketing and production landscape, we’ve been recognised as a Leader by Gartner year after year in the Magic Quadrant for Content Marketing platform and DAM categories.

Our secret recipe? Leveraging creativity, technology, and data‑driven brilliance! When iconic names like Heineken, BMW, and Sky want to transform their creative processes, they turn to us. As part of the Inspired Thinking Group (ITG), we are a powerhouse of over 2,000 professionals committed to turning great ideas into high‑performing campaigns. Ready to bridge the gap between visionary pre‑sales solutions and rock‑solid project plans?

As our Implementation Consultant, you’ll be translating client dreams into detailed roadmaps and executable delivery plans that make them real.

• Own implementation projects for new and existing customers, ensuring timely delivery and client satisfaction.
• Lead scoping workshops to capture business requirements, marketing workflows, governance processes, and technical dependencies.
• Share your wisdom on Martech best practices, illuminating the path to maximise platform adoption and success.
• Design bespoke solutions and orchestrate seamless integration workflows.
• Coordinate with internal teams, including Configuration, Product, Engineering, Support, and Customer Success.
• Advise on migration strategies that ensure harmonious coexistence with existing systems.
• Forge strong alliances with third‑party agencies for collaboration.
• Build strong customer relationships to ensure high levels of satisfaction and adoption.
• Deliver impactful presentations that charm senior stakeholders.
• Uphold and share best practices to ensure consistent delivery excellence.
• Work through timelines and budgets, monitoring project progress, risks, and dependencies, ensuring milestones are achieved.
• Assist customers during go‑live and provide post‑implementation support.

• 2‑3 years of SaaS implementation experience.
• Strong understanding of the Martech realm.
• Proven ability to lead stakeholder engagement sessions as well as scoping and solution workshops.
• Skilled in translating business requirements and crafting and delivering client‑tailored system solutions.
• Proven success in steering client interactions and implementations with strong stakeholder management and communication skills.
• Excellent presentation skills with both technical and non‑technical audiences.
• Knowledge of data migration and systems integration concepts.
• Excellent analytical and problem‑solving abilities.
• Highly organised, with experience managing detailed project documentation, RAID logs, or configuration checklists without missing dependencies.
• Proficiency with Microsoft Office and project management tools such as , JIRA, Confluence, Lucid, etc.
• Meticulous attention ensures nothing slips through the cracks.
• Influence decisions at every level.
• Balance juggling multiple projects simultaneously, meeting every deadline.
• Build trust and foster strong relationships with an infectious enthusiasm.
• Constantly evolve and enrich your professional development.

• 25 days’ holiday + bank holidays.
• Annual Wellbeing Day – an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement.
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Access to daily deals through our online community platform, including money off top brands and discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards – Employee of the Month programme with £250 bonus.
• Optional volunteer day – a paid day to give back to charity.
• Referral scheme – a reward of £1,500 for a successful referral.
• Wellbeing Programme – interactive workshops and Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family.

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair…