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IT Service Desk Analyst
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-18
Listing for:
FRP Advisory
Part Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
FRP Advisory in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will diagnose hardware, software and network issues and guide users on core business applications.
The role requires strong customer service, clear communication and a proactive, collaborative approach in a fast-paced professional services environment. ITIL Foundation certification and experience with ITSM tools like Service Now or Remedy are desirable.
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