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IT Service Desk Engineer — First-Line IT Support

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Dignity Group
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 31500 - 38500 GBP Yearly GBP 31500.00 38500.00 YEAR
Job Description & How to Apply Below

Dignity Group is seeking an IT Service Desk Engineer to join our Birmingham-based IT team, providing first-line support to colleagues across the business.

You will troubleshoot issues via phone, email, remote support and face-to-face interactions, owning incidents through to resolution and ensuring an excellent user experience. This is a permanent, office-based role in Sutton Coldfield with some travel.

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