IT Infrastructure Manager

Salary: £55,000 - 60,000 per year

• Strong experience managing Microsoft infrastructure environments.
• Experience with Microsoft Azure and Microsoft 365.
• Solid networking knowledge covering LAN, WAN, Wi-Fi and SD-WAN technologies.
• Experience implementing and managing IT security solutions.
• A track record of delivering infrastructure projects and supporting business change.
• The ability to explain technical concepts clearly to non-technical colleagues.
• Strong troubleshooting, organisational and prioritisation skills.
• Excellent stakeholder management and communication skills.
• Experience writing technical documentation.
• Experience working within a regulated or operational environment such as transport, logistics, manufacturing or infrastructure.
• Experience integrating multiple business systems following organisational growth or acquisitions.

• Manage and support our existing IT infrastructure across multiple technologies.
• Monitor systems proactively to identify and resolve issues before they affect the business.
• Deliver infrastructure projects on time and within budget.
• Act as the technical lead on infrastructure and business change initiatives.
• Work closely with internal teams and third-party suppliers to resolve technical issues.
• Maintain and improve our cloud, server, network and security platforms.
• Identify new technologies that could improve service, resilience or security.
• Create and maintain clear technical documentation.
• Support compliance with our IT policies, governance and relevant legislation.
• Develop and maintain the infrastructure roadmap as the organisation continues to grow.

• Azure
• Cloud
• Support
• LAN
• Microsoft 365
• Network
• Security
• Office 365
• Dev Ops
• Ruby

We are investing in our IT function to build a stronger infrastructure team that can support our growing freight rail operation. This is a hybrid role based in Birmingham, with three days in the office and two days from home, and it offers the opportunity to shape the future of our infrastructure estate. We offer 25 days annual leave plus bank holidays, a company pension and life assurance, employee discounts, a Cycle to Work scheme, ongoing training and career development, and an Employee Assistance Programme with wellbeing support.