Student Assistant, Consulting

Overview

Netcompany is a technology partner with a diverse team across Europe. We deliver responsible digitalisation and inclusive solutions that drive meaningful impact for EU institutions, public and private organisations.

Are you ready to discover the role of a IT Technical Support at Netcompany? As an IT Technical Support you will:

• Troubleshoot and repair software and hardware issues.
• Perform regular hardware and software maintenance.
• Install cables and configure systems.
• Document system addresses and configurations.
• Use diagnostic tools to identify problems.
• Communicate with end users and management effectively.
• Ensure security and functionality with temporary fixes.

What would make you a fit for the role:

• University degree in Computer Science or other relevant field
• Minimum 1 year of relevant professional experience
• Expertise in workstation and peripheral support (Windows 10 and above)
• Strong knowledge of incident, problem, change, and configuration management
• User-focused and good communicative skills
• Proficient in patch management and IPAM systems
• Fluent in English and French (minimum C1 level) for calls and written requests

It would be considered an advantage if you have at least one of the following certifications:

• Windows 10 MCSA
• Microsoft 365 Certified:
  Modern Desktop Administrator Associate
• IT Helpdesk Professional (or equivalent)
• Google IT Support Professional Certificate
• Microsoft Office Specialist (MOS)
• Advanced Windows troubleshooting for IT
• Call Centre Associate Certified (or equivalent)
• Certified Network Cabling Design Professional (CNSDP)

Being a part of the Netcompany-Intrasoft team, you will be provided with:

• The opportunity to work in a modern environment
• A seamless onboarding experience with a buddy to support you in your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

We value diversity and inclusion. We ensure equal opportunities, treatment, and consideration to all candidates regardless of sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, or any other factor protected by applicable laws and regulations.

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working on international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.