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Hybrid IT Service Desk Analyst — Solve Tech
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-25
Listing for:
Victim Support
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Victim Support is seeking an IT Service Desk Analyst to join our Technology Support team in Cardiff on a hybrid basis. You will be the first point of contact for internal colleagues, handling incidents and requests with professionalism.
The role covers 1st and some 2nd line support, supporting Windows, Office, Active Directory, and end‑user devices. You’ll create knowledge base articles and contribute to improving self‑service for staff.
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