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Service Desk Engineer: 2nd Line Support FTC
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-27
Listing for:
Harvey Nash
Full Time, Contract
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Harvey Nash in Birmingham is seeking a proactive Service Desk Engineer (2nd Line) to join a busy IT support team. The role combines remote support, on-site assistance, and user training to deliver high-quality technical support for a diverse user base.
You will log, manage, and resolve incidents, provide 1st/2nd line support, and work with IT teams to maintain secure, reliable systems. A strong focus on customer service is essential.
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