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IT Service Desk: First Line Support (Onsite
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-01
Listing for:
Manpower Group (UK)
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Manpower Group (UK) is hiring a First Line Support Agent for an onsite role in Birmingham (B37). You will handle a high volume of end-user calls, provide clear IT support guidance, and document resolutions in service tickets.
You’ll work a 12-hour shift rotation (07:00–19:00), averaging 37.5 hours per week, with BPSS & SC clearance. A strong customer-service mindset and solid MS Office skills will help you succeed and grow in IT support.
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