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Senior Client Service Delivery Lead, Cloud & AIOps

Job in Birmingham, West Midlands, B1, England, UK
Listing for: WeAreTechWomen
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability.

The role requires strong stakeholder management, experience with ITIL/V4, and a focus on governance, AI-enabled reporting, and proactive risk mitigation within a global services context.

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Position Requirements
10+ Years work experience
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